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Terms and Conditions
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Restrictions
Sales to persons under the age of 18 is not permitted. You must be eighteen years of age to purchase our products.
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Shipping and Handling
Royal Mail First Class Delivery - Orders up to £40.00
Royal Mail First Class Recorded Delivery – For orders over £40.00. A Signature will be required.
All international orders will be sent out using Royal Mail International Delivery regardless of value.
Order received on saturaday, sunday & bank holidays will be processed on the next available working day.
We will do everything we can to ensure your delivery arrives promptly, but can not make any guarantees on behalf of the Royal Mail or other carriers. Please allow 28 days for delivery.
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Credit Card Security
Easycigs.co.uk use Paypal to process your payment who use state of the art security tools and techniques to ensure that you are protected from any security risks.
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Guarantee
We are Confident that you will be happy with your purchases. However, if you wish to exchange or return an item please do so within 7 days.
A full refund will only be issued on return of the items unopened and in original packaging.
If the product is not to your satisfaction but functions correctly, you may return the product at your cost and a refund less the cost of postage and packaging will be made.
P&P and returns postage are direct costs and we regret that they cannot be refunded.
All atomisers and batteries have a 28 day guarantee and faulty items will only be replaced up to 28 days after purchase.
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Delivery Schedule
Your order will be normally be dispatched the day after we receive your order (before 4.30pm) and should take no more than 3 days to reach you (Standard delivery - UK).
You will receive an e-mail confirming that your order has been dispatched.
We take great care to ensure that we are always in-stock of all items. In the unlikely event that we are out of stock, we will contact you within 24 hours.
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Contacting Us
If you would like to send an email then please use info@easycigs.co.uk
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Conditions of Sale
1. In these conditions of sale 'the website' means Easycigs.co.uk.
2. These conditions shall apply to all orders received and accepted unless otherwise expressly agreed in writing by the website. The giving of an order by the customer constitutes acceptance of these terms.
3. The ownership of the goods passes to the customer upon payment of the goods in full by the customer.
4. Claims in respect of goods damaged in transit or shortages must be notified to the website within 7 days of receipt of the goods.
5. Claims for non-delivery of goods must be received by the website within 14 days of the date of the order.
6. Product specifications and pricing are subject to change. Product images are intended as a guide only.
7. The contract shall be construed in accordance with, and governed by, English law and subject to the exclusive jurisdiction of the English Courts.
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